Terms & Conditions
Welcome to Servers 2. By accessing, browsing, or purchasing products through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
1. General Terms
1.1 Servers 2 owns and operates this website.
1.2 These Terms & Conditions govern your access to the website, use of its services, and all purchases made through the platform.
1.3 By using this website, you also agree to our Privacy Policy and any other policies published on the website.
1.4 Servers 2 reserves the right to update, amend, or replace these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised terms.
2. Products & Availability
2.1 Servers 2 offers a wide range of enterprise IT products, including but not limited to:
- Rack, Tower, and Blade Servers
- Workstations
- Storage Solutions
- Networking Equipment
- Server Components
- IT Accessories and Spare Parts
2.2 Product photographs, illustrations, and specifications are provided for reference purposes only. Actual products may vary due to manufacturer updates, revisions, or display settings.
2.3 Product availability is subject to stock levels. Servers 2 reserves the right to discontinue products or limit purchase quantities without prior notice.
3. Orders
3.1 Customers are responsible for providing complete, accurate, and up-to-date billing, shipping, and contact information.
3.2 Receipt of an order confirmation does not constitute acceptance of the order. Servers 2 reserves the right to accept, reject, modify, or cancel any order at its sole discretion.
3.3 We may request additional verification or documentation before processing an order to prevent fraud or verify customer information.
3.4 By placing an order, you authorise Servers 2 to process payment using your selected payment method for the full value of your purchase, including applicable taxes and shipping charges.
4. Pricing & Payments
4.1 All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
4.2 Product prices are subject to change without prior notice.
4.3 Applicable taxes, shipping charges, installation fees, or other service charges may be added during checkout where applicable.
4.4 We accept multiple secure payment methods, including:
- Credit Cards
- Debit Cards
- UPI
- Net Banking
- Bank Transfer
- Other payment options available during checkout
Orders will be processed only after successful payment confirmation unless otherwise agreed in writing.
5. Shipping & Delivery
5.1 Servers 2 delivers products across India and may offer international shipping for selected products upon request.
5.2 Estimated delivery timelines are provided for guidance only and may vary depending on product availability, destination, courier operations, or circumstances beyond our control.
5.3 Risk of loss or damage passes to the customer upon successful delivery of the shipment.
6. Returns & Exchanges
6.1 Returns and exchanges are governed by our Refund & Returns Policy.
6.2 Eligible return requests must comply with the conditions outlined in our Returns Policy and receive prior approval from Servers 2.
6.3 Products returned without authorisation or outside the eligible return period may not be accepted.
6.4 Shipping charges, handling fees, and other service costs are generally non-refundable unless otherwise required by applicable law.
7. Warranty
7.1 Products supplied by Servers 2 are covered by the manufacturer's warranty wherever applicable.
7.2 Warranty coverage, duration, and service terms are determined solely by the respective manufacturer.
7.3 Servers 2 may assist customers in initiating warranty claims but does not provide additional warranties beyond those offered by the manufacturer unless expressly stated.
8. Intellectual Property
All content available on this website, including text, graphics, logos, product descriptions, images, icons, website design, and other materials, is the property of Servers 2 or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission from Servers 2.
9. Limitation of Liability
To the maximum extent permitted by law, Servers 2 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Our maximum liability for any claim relating to a purchased product shall not exceed the amount paid by the customer for that specific product.
10. User Responsibilities
By using this website, you agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorised access to our systems or networks.
- Upload malicious software, viruses, or harmful code.
- Interfere with the operation or security of the website.
- Misrepresent your identity or provide false information.
Servers 2 reserves the right to suspend or terminate access for users who violate these terms.
11. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any dispute arising from the use of this website or any transaction with Servers 2 shall be subject to the exclusive jurisdiction of the competent courts in India.
12. Contact Us
If you have any questions regarding these Terms & Conditions, your orders, or our services, please contact the Servers 2 support team using the contact details available on our website.
By continuing to use the Servers 2 website or by placing an order, you confirm that you have read, understood, and accepted these Terms & Conditions in their entirety.
