FAQ
1. What is Servers 2?
Servers 2 is a trusted supplier of enterprise IT hardware, offering servers, workstations, storage solutions, networking equipment, server components, upgrades, and accessories from leading technology brands.
2. Which server brands do you offer?
We supply servers from globally recognised brands, including HPE (HP Enterprise), Dell Technologies, Lenovo, Supermicro, Cisco, and other enterprise manufacturers, subject to product availability.
3. Can you help me choose the right server?
Yes. Our technical sales specialists can recommend the most suitable server based on your workload, business size, virtualisation requirements, storage capacity, and budget.
4. Do you sell the latest HPE and Dell servers?
Yes. We offer the latest HPE ProLiant and Dell PowerEdge server models, along with previous generations where available.
5. Do you provide customised server configurations?
Absolutely. We can configure servers with your preferred processor, memory, storage, RAID controller, networking options, GPU, power supplies, and operating system requirements.
6. Are your products genuine?
Yes. We supply genuine enterprise hardware sourced through authorised channels and trusted suppliers.
7. Do your products include a warranty?
Most products are covered by the manufacturer's warranty. Warranty coverage varies depending on the product and manufacturer. Please contact us for warranty details before purchasing.
8. Do you provide technical support?
Our team can assist with product selection, hardware compatibility, and pre-sales guidance. Manufacturer warranty support is available where applicable.
9. Can I request a quotation before placing an order?
Yes. You can request a customised quotation for a single product or bulk order by contacting our sales team through our website.
10. Do you offer bulk pricing?
Yes. We provide competitive pricing for corporate, government, educational institutions, system integrators, resellers, and bulk purchases.
11. Which payment methods do you accept?
We accept UPI, bank transfers, net banking, credit cards, debit cards, and other secure payment methods available during checkout.
12. How long does delivery take?
Most orders are delivered within 7 business days, depending on product availability and delivery location.
13. Do you ship across India?
Yes. We deliver products throughout India using trusted courier and logistics partners.
14. Do you offer international shipping?
International shipping may be available for selected products and destinations. Please contact our sales team for availability and shipping charges.
15. How can I track my order?
Once your order has been dispatched, you will receive shipment details and tracking information, where applicable.
16. What is your return policy?
Eligible products may be returned or exchanged according to our Refund & Returns Policy. Please review the policy on our website or contact our support team for assistance.
17. What should I do if I receive a damaged product?
Please notify us immediately after delivery with photographs of the damaged product and packaging. Our team will investigate and arrange an appropriate resolution.
18. Can I upgrade RAM or storage after purchasing a server?
Yes. We offer compatible memory, SSDs, HDDs, RAID controllers, networking cards, GPUs, and other server upgrades for many enterprise server models.
19. Do you sell server spare parts and accessories?
Yes. We stock processors, memory modules, hard drives, SSDs, power supplies, network adapters, RAID controllers, cables, rails, server chassis components, and other accessories.
20. Do you sell enterprise storage solutions?
Yes. We offer enterprise storage systems, storage arrays, NAS, SAN solutions, backup devices, and related storage hardware.
21. Can businesses purchase from Servers 2?
Yes. We work with startups, SMEs, large enterprises, educational institutions, healthcare organisations, government departments, data centres, and IT service providers.
22. Do you issue GST invoices?
Yes. GST invoices are provided for all eligible purchases made through Servers 2.
23. Is my payment information secure?
Yes. Transactions are processed through secure payment gateways using industry-standard encryption technologies.
24. How can I contact Servers 2?
You can reach our sales and support team through the Contact Us page, email, phone, or enquiry form available on our website.
25. Why choose Servers 2?
Servers 2 combines genuine enterprise hardware, competitive pricing, customised configurations, expert technical guidance, reliable shipping, and dedicated customer support to help businesses build dependable IT infrastructure.